Windows 7 BSOD: ‘Black Screen Of Death’ Freeze And Potential Fix

Many windows users are familiar with the Blue Screen Of Death, but now we appear to have a new BSOD or even KSOD.  There are several reports that the latest Microsoft security updates released on November 25th, have caused problems for some Windows 7 users creating a ‘Black Screen Of Death’ where nothing happens on their PC apart from seeing a black desktop after logging on.  Microsoft say they are investigating the Black Screen Of Death Issue:

“Microsoft is investigating reports that its latest release of security updates is resulting in system issues for some customers,” the software maker said in a statement. “Once we complete our investigation, we will provide detailed guidance on how to prevent or address these issues. “

The issue is also reported to be affecting other Microsoft OSs, including Vista and XP.  British Security firm Prevx have published a fix for the BSOD / KSOD , although they state that it won’t work in all situations.  According to Prevx, the root cause of the Black Screens of Death is a  modification in the Windows Operating Systems lock down of registry keys with the November Microsoft update causing certain registry keys to be invalidated.

To fix the Black Screen of Death Windows 7 issue:

    1. Restart your PC
    2. Logon and wait for the black screen to appear
    3. Make sure your PC should be able to connect to the internet (black screen does not appear to affect this)
    4. Press the CTRL, ALT and DEL keys simultaneously
    5. When prompted, Click Start Task Manager
    6. In Task Manager Click on the Application Tab
    7. Next Click New Task
    8. Now enter the command: “C:Program FilesInternet Exploreriexplore.exe” “http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX”

Note this command assumes that you are using internet explorer as your browser, if not substitute your browser path and file details for those of iexplore.exe or use the Browser option of Task manager to locate it.

  1. Click OK and your browser should start up and begin the download process
  2. When prompted for the download Click run, the black screen fix program will download and run to automatically fix the issue.
  3. Now restart your PC and the black screen problem will hopefully be gone.

Have you been affected by the Windows 7 Black Screen Of Death?  If the KSOD fix above doesn’t work for you then you can get more Windows 7 Help here.

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30 Responses to Windows 7 BSOD: ‘Black Screen Of Death’ Freeze And Potential Fix

  1. eagle3410 September 12, 2010 at 5:24 am #

    This fix worked for me on the first try, but I have restarted after a mistaken hard shutdown, tried the fix file again, but does not work this time…. any other ideas?

  2. McZigger October 12, 2010 at 2:18 pm #

    Had this problem for over a month. Thought I had fixed it several times. But it always came back.

    Now heres the real solution everyone:

    Windows 7 has compatibility issues with some Anti-virus vendors. It does not affect everyone, its down to a fluke of hardware I guess.

    The solution is simple: Un-install your anti-virus program – then install Windows Security Essentials. Its free from Microsoft & does not cause the BSOD effect that vendor programs do.

    I know MS is looking into the issues with other vendors as are the vendors.
    So Maybe one day we can all install the anti-virus of our choice.

    But for now if you are getting BSOD’s all the time & you are sure your hardware is fine then give my solution a go. You have nothing to lose as its free!.

  3. Djfg0 December 21, 2010 at 6:54 pm #

    The fix doesn’t work for me!
    System restore neither!!! :(

  4. Jeffreykretzler February 15, 2011 at 12:48 pm #

    This does not work for me.. the BSOD hangs before windows 7 starts up.. I see the screen that says.. “starting windows” with the windows logo.. then bam.. BSOD I can move the mouse on screen.. but ctrl alt del does nothing..

    • xkiller213 February 25, 2011 at 11:50 pm #

      i am also having the same problem as you…

      what you can do to open the browser:
      1) press Windows key + U (to open the “Ease of Access Center”)
      2) Navigate to C:Windows (click the address bar which says “Control PanelEase of AccessEase of Access Center”)
      3) Open explorer.exe
      4) Continue doing your impt stuff (drawback: you can’t load any HTTPS sites, and aero is also stuck)

      i’ll try the fix and post back again…

  5. microsoft=microsucks March 5, 2011 at 1:55 pm #

    i hate microsoft there stuff is full of bugs that take years to get a fix (if any) someone needs to take them down with a nice easy to use stable OS that does not have a load of crap built into it

  6. PhDMoose March 10, 2011 at 6:01 am #

    This worked for the BSOD after Windows 7 SP1 install. Amazing Microsoft has not release a similar fix.

  7. Lescott926 April 16, 2011 at 1:07 am #

    its not doing anything for me i press ctrl,alt,delet and nothing is working for me please help me out

  8. Lescott926 April 16, 2011 at 1:10 am #

    i have win7 the cursor is just blanking this shit is starting to piss me offf

  9. Ekjafjajokullvolcano April 17, 2011 at 12:32 pm #

    buy a mac!

  10. PeopleChamp October 16, 2011 at 5:55 pm #

    BSOD is a direct result of virus program written and distributed by Steve Jobs because he hated Microsoft and the 98 percent people around the world using windows instead of the mac. Jobs was so jealous and envy of Bill Gates and his company, so he wrote it virus program to intercept microsoft updates and infected millions of windows users around the world. That program was configured to take affect right after Jobs death. Black screen of death to symbolize his black turttle neck. Soon Microsoft will find out the hidden coded message that Jobs left inside that virus program.

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