Re: DVD drive not working

This topic contains 2 replies, has 3 voices, and was last updated by  kristain 3 years, 2 months ago.

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August 16, 2010 at 11:57 am #86217


I recently installed Windows 7 with high hopes, but not impressed with the performance. Now my computer won’t recognize the DVD drive. My computer is pretty new, I purchased it few weeks ago from <!– m –><a class="postlink" href=""></a>&lt;!– m –>. I am not sure exactly what the name of the drive is called, but it is listed as HL-DT-ST DVD-RAM GH10L in device manager. Does anyone know how to fix this issue?

Any help will be greatly appreciated.

August 16, 2010 at 1:26 pm #89624


Could you be more specific about the exact problem?

Does the drive show up in Computer or only Device Manager?

Does it simply not read dvd’s/cd’s?

Something else?

I have the older version of your dvd drive, the HL-DT-ST DVDRAM GH20NS10, and there’s been no problems with it (though I rarely use optical media any more).

You installed Windows yourself – did you perform a clean install or did you upgrade? Additionally, would you happen to be using Apple iTunes? Many people report problems with dvd and cd drives after an upgrade with iTunes installed.

May 23, 2011 at 10:39 am #90061


Open system and insure the DVD device is set a Master or slave depending on how you have it installed. (Windows 7 does not like CABLE SELECT).
Normally that will allow Windows 7 to see your DVD. If this does not work, use the manual install method.
Also insure the dvd device is shown in the bios.
Watch carefully on boot, and insure the boot sequence shows the dvd device.
I have found once in a while, since Win 95, totally removed the device, boot , normally. wait 3 min. shutdown, install device insuring the cable matches the proper selection on the device. (do not use cable select) either master or slave. boot an enjoy you DVD device.&nbsp; get more information…………

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